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Eagles Security Services
Quality Policy Statement
At Eagles Security Services Ltd we aim to provide a wide range of Security Services including, Mobile and Static Security Officers, Key Holding and Alarm Response services with unparalleled Customer Service.
We shall provide adequate resources for:
- Meeting planned targets and policy objectives
- Training and development of personnel
- Ongoing improvement of the Management System, Products and Services
Future organisational aims and staff developments shall be communicated to ensure all employees are kept informed of our performance and direction.
We are committed to providing products/services that comply with:
- Approved Contractor Status For Security Guarding
- Our customers’ specified needs and expectations
- ISO 9001:2015
- Security guarding including the requirements of BS 7499 and BS 7858
- All necessary regulatory and legal requirements
We shall obtain regular customer feedback in order to continuously improve every aspect of our organisation’s performance.
We will analyse the root cause of any complaint and take appropriate action to prevent recurrence.
We will ensure that all job applicants and employees do not suffer unfair discrimination because of their race, colour, nationality, ethnic origin, religious beliefs, social class, disability, marital status, family situation, age or gender.
Health and Safety
We are committed to the well being of our employees and visitors and will provide the necessary work environment to achieve this.
All employees are encouraged to identify problems and make suggestions to improve all aspects of our working practices. These will be considered by senior management and appropriate actions taken and communicated.
Clients of Eagles Security will have the highest standard of manned guarding security service at an unbeatable price.
We deliver all that you would expect from a client focused firm, after all your security is our main priority.
We commenced using the services of Eagle Security in March of 2009 and have maintained their contract to date. They are providing out of normal working hours and weekend security for our site in Croydon. We are pleased with the security guarding service and support that Eagles Security are providing for us. Their service is very professional and I would have no hesitation in recommending their service to others and will contact them for any future security needs or advice.
I can say that your representatives very much looked and performed 'the part'. They were very smartly attired, professional, courteous, flexible and quick to draw things to our attention; and they patrolled and stationed themselves to cover the premises thoroughly and to be mostly positioned where their presence was most felt. We were very satisfied with the services provided.
In summary I have to say that I was impressed with every thing Eagles Security did and will have no hesitation in using them in the future at similar events should the need arise.
The Roadshow has now finished its tour (for good) but many thanks again for your support at Mile End, Fulham & Canary Wharf. I had the pleasure of meeting Your Officer at Canary Wharf - he did a great job and is a good ambassador for your company. I would definitely use Eagles Security again and would recommend to others.